Privacy Policy

Why this Privacy Policy?

At Eurofertas we understand that the use of your personal data requires your trust. We are subject to the highest privacy standards and will only use your personal data for clearly identified purposes and in accordance with your data protection rights.

The confidentiality and integrity of your personal data is one of our main concerns.

The rules set out in this Privacy Policy complement the provisions, regarding the protection and processing of personal data, set out in the contracts that Customers sign with the company, as well as the rules also set out in this policy that regulate the offer of different products and services. and which are duly published.

Please read this Privacy Policy carefully because, if you are accessing our website, the provision of your personal data implies knowledge and acceptance of the conditions contained herein. Therefore, by making your personal data available, you are authorizing their collection, use and disclosure in accordance with the rules defined here.

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by Eurofertas

On this website you can find links to other websites that are not related to Eurofertas .

The provision of such links is made in good faith, and Eurofertas cannot be held responsible for the collection and processing of personal data carried out on these websites, nor be held responsible for the accuracy, credibility and functionality of websites belonging to third parties.

Therefore, the provision of links to other websites outside Eurofertas does not imply any assumption of responsibility in relation to such websites, and this Privacy Policy is therefore not applicable to them. Eurofertas considers it essential to read the Privacy Policies of all websites you visit.

WHO IS RESPONSIBLE FOR DATA PROCESSING?

The entity responsible for collecting and processing personal data is Eurofertas , which provides the service and which in this context decides which data is collected, the means of processing the data and for what purposes it is used.

THE DATA PROTECTION OFFICER

If you have questions regarding Data Protection and this Policy, you can contact the designated DPO via email: geral@eurofertas.com

HOW DO WE COLLECT YOUR PERSONAL DATA?

Your personal data will be collected and processed in the following situations:

If you fill in your personal data and submit a form identified on our website;

If you contact us via our general email;

If you contact us via the direct message chat available on the website;

If you contact us by phone; It is

If you provide us with any personal data in any of our stores throughout the country.

FOR WHAT PURPOSES AND ON WHAT BASIS CAN YOUR PERSONAL DATA BE USED?

Compliance with contractual obligations

1. Eurofertas processes your personal data as long as it is necessary to satisfy any of your requests, in particular a quote request, the contracting of any of our products or services, as well as the development, fulfillment, execution and management of the entire contractual relationship that develops between you and Eurofertas

Consent

2. To the extent that you give us your consent, Eurofertas may process your personal data for the purposes of invoicing orders, and to deliver any order you may place on our website. The data may be shared with the delivery company in order to ensure that your product arrives in the best conditions (name, address and telephone number).

You have the right to withdraw consent at any time, although this right does not compromise the lawfulness of the processing carried out based on the consent previously given nor the subsequent processing of the same data, based on another legal basis.

Legitimate interest

3. We will process your personal data to provide you with assistance whenever you request information about our services, and to respond to suggestions and complaints you make to us, as well as to provide you with customer service, after-sales assistance and follow-up. continuation of our contractual relationship.

Compliance with a legal obligation

4. There may also be situations in which, to comply with legal obligations that apply to us, we must use your personal data. In these cases, and as far as possible, we will inform you about such use and the applicable legal basis.

WHAT TYPE OF PERSONAL DATA DO WE COLLECT?

Eurofertas, within the scope of its activity, collects and processes personal data necessary for the provision of services and/or supply of products, processing in this context data such as name, telephone number, email address, address and also all the data necessary to satisfy any of your requests, in particular a quote request, contracting one of our products or services.

All personal data is treated with the utmost confidentiality and security by Eurofertas, whatever its origin (on this website or through one of our stores located in various parts of the country).

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

The period of time for which data is stored and preserved varies according to the purpose for which the information is processed.

In fact, there are legal requirements that require data to be kept for a minimum period of time. Therefore, and whenever there is no specific legal requirement, data will be stored and preserved only for the minimum period necessary for the purposes that motivated its collection or subsequent processing or, for the period of time authorized by the National Data Protection Commission , after which they will be eliminated.

HOW CAN YOU ACCESS, RECTIFY OR OPPOSE TO THE PROCESSING OF YOUR PERSONAL DATA?

Under the terms of the Personal Data Protection Law, the data subject is guaranteed the right to access, update, rectify or delete their personal data, which may take place through the various contacts that Eurofertas makes available.

HOW DO WE KEEP YOUR DATA SAFE?

Restricted personal access to your personal data based on the “need to know” criterion and only within the scope of the communicated purposes;

Transfer of data collected only in encrypted form;

Storage of highly confidential data;

Protection of information technology systems through firewalls, with a view to preventing unauthorized access to your personal data; It is

Permanent monitoring of access to information technology systems with a view to preventing, detecting and preventing the misuse of your personal data.

HOW DO WE USE “COOKIES”?

“Cookies” are small software tags that are stored on your computer through your Internet browser, only retaining information related to your preferences, not including, as such, your personal data.

To find out more about cookies and how Eurofertas uses them on its website, see the following document About Cookies​ available on this website.

COOKIE POLICY

Rights of holders and methods of exercising their rights

In accordance with current regulations, the natural person whose personal data is used has the possibility of exercising the following rights:

right of access to your personal data,

right to rectify your personal data,

rights and deletion of your personal data,

right to oppose or limit the processing of your data, in full respect of the legal basis justifying the processing of data,

right to data portability,

When processing is based on consent, right to withdraw consent at any time,

right to lodge a complaint with a supervisory authority.

To exercise your rights, you must address your request, indicating your email address, your name and surname, and the subject of your request as follows:

“ Exercising Right to Personal Data ”

by email to the address: geral@eurofertas.com

Taking into account the technical problems, you acknowledge that you have been informed that Eurofertas will process your request within a reasonable time, and within a maximum period of 30 days from receipt of your request.

HOW CAN YOU FIND OUT ABOUT ANY CHANGES TO THE PRIVACY POLICY?

Eurofertas reserves the right, at any time, to make readjustments or changes to this Privacy Policy, with these changes being duly publicized on the respective website.